Returns and Exchanges Policy

Returns and Exchanges

In the unlikely event that you receive a defective or incorrect item, please contact us by email or phone within 7 days of delivery.

Eligible for Return or Exchange

  • If the product is defective (damaged or soiled)
  • If the item received is different from what you ordered

Ineligible for Return or Exchange

  • Returns or exchanges due to customer preference (wrong size, not as imagined, etc.)
  • If more than 7 days have passed since the product arrived
  • Products that have already been used
  • Products that have been damaged or soiled by the customer

Return Shipping Fees

Defective or incorrectly shipped items: Covered by us
Customer preference: Covered by the customer

Refunds

Once we have confirmed receipt of the returned product, we will issue a refund via your designated method within 7 business days.

If you have any questions, please feel free to contact us via the contact page.