Returns and Exchanges Policy
Returns and Exchanges
In the unlikely event that you receive a defective or incorrect item, please contact us by email or phone within 7 days of delivery.
Eligible for Return or Exchange
- If the product is defective (damaged or soiled)
- If the item received is different from what you ordered
Ineligible for Return or Exchange
- Returns or exchanges due to customer preference (wrong size, not as imagined, etc.)
- If more than 7 days have passed since the product arrived
- Products that have already been used
- Products that have been damaged or soiled by the customer
Return Shipping Fees
Defective or incorrectly shipped items: Covered by us
Customer preference: Covered by the customer
Refunds
Once we have confirmed receipt of the returned product, we will issue a refund via your designated method within 7 business days.
If you have any questions, please feel free to contact us via the contact page.